UPDATE: Trouble in Amazon Prime Wardrobe Paradise?!! Well… they say some things are too good to be true! I fear that the whole get things from Amazon and ship them back without being charged might be one of those. I shipped my first Prime Wardrobe box back and thought all systems were go! Then I received an email this week stating that I would be charged for all 9 items. I prompted logged on to my Amazon Prime account and started a chat. I was told it was an error and that I would not be charged. Imagine my surprise the next morning when my credit card was charged for all 9 items! After several days of phone calls with Amazon Customer Service and online attempts, I’ve been assured that I will be issued a credit for all 9 items to post to my account by tomorrow but I’m admittedly not going to be trying Prime Wardrobe anytime soon after this mess!
Original Post: August 2, 2017
By now you’ve probably heard the buzz on Amazon’s new Prime Wardrobe service! If not, Prime Wardrobe is a Prime-exclusive benefit service allowing Prime members to try up to 15 Prime Wardrobe eligible items before they buy. You get 7 days to try the items at home and will only be charged for what you keep at the end of the trial period. They even come shipped in a super convenient resealable box and returns can be handled through your orders section on your regular Amazon account. Sounds like a busy mama’s dream, right?
So what happened when I ordered my first Prime Wardrobe box? Did it live up to all the hype? And more importantly, what did I get in my first box?!!
PROS AND CONS
- Try Before You Buy. No credit card charge to try items and you only pay for what you decide to keep. My budget loves this feature! This is great if you’re between sizes or curious about a certain brand and fit, you can add multiple sizes of an item or try that designer pair of shoes to make sure you love them as much as you think you will before you buy them!
- Lots of Options.Literally millions of options within multiple categories – women’s, men’s, kids’ and baby clothing, shoes and accessories.
- Discounts.The more you buy, the more you save. This is always a good thing! 10% off 3-4 items and 20% off 5 or more
- No Additional Fees. This service is included with your Prime membership so no additional styling, shipping or service fees.
- Easy Checkout/Returns.You can check out through your Amazon Prime account and/or through the handy link sent via email after your items arrive. Labels are included in each resealable box so you literally just pack up what you want to return, stick on the label and either drop it off at UPS or schedule a pick up through your Amazon Prime account.
- Generous Try On Period.Unlike some other box services that give you 3 days to try things on, Prime Wardrobe gives you a whole week! That’s like music to a busy mamas ears!
- Browsing Can Be Confusing. There is a Prime Wardrobe section of Amazon where you can easily start your browsing but as you’re browsing, it’s easy to get out of this and start finding items that aren’t included.
- Lots of Choices and Lots of Boxes.Because you can search millions of items, it can be overwhelming. You’re limited to 15 items in your Prime Wardrobe but that still yields a stack of boxes to repack and return which can feel overwhelming to some.
- Higher Cost Items. As with other box services, only higher cost, higher priced items are options. Part of the appeal of Amazon Prime is that I feel like I’m getting a good deal. Cost per item for my Prime Wardrobe was definitely higher than I would normally select on Amazon. There are not many options under $50.
WHAT DID I GET?
So, what do you think? Click here to find out more about Prime Wardrobe!